Our goal at SKY Helicopters is to give you an adventure of a life time. We understand that things happen out of your control and if you decide to cancel your flight, we ask that you inform us as far in advance as possible. Cancellations made up to 48 hours prior to the scheduled flight time will be offered an opportunity to re-schedule their seat reservations at no charge. • Cancellations made 48-24 hours prior to scheduled flight departure will be charged a processing fee of $100. We would be pleased to apply the processing fee as a credit towards a future seat(s) purchase. • Cancellations made 24 hours or less prior to scheduled flight departure will be charged 100% of seat purchase(s) cost. • Customers who do not show up for the scheduled flight departure will be charged the full seat purchase(s) cost. • Late arrivals will be addressed on a case-by-case basis depending on aircraft and seat availability; however there may be a chance that seats will not be available due to previously scheduled flights. In this case 100% of total seat purchase(s) cost will be charged. Cancellation of flights made by SKY Helicopters due to poor weather conditions or other circumstances will not incur any charges and we will do our best to re-schedule you to a date and time that suits your schedule. If you have any additional questions about our booking and cancellation policies, please feel free to contact us directly at [email protected] or calling 604.239.0760 or Toll Free: 855.759.4354.